Privacy Policy

1. Data user and contact details

The data user for this website is RWSolutions Ltd., operating Combined Logistics Networks.

Unit 2410, 24/F.
Fortis Tower
77–79 Gloucester Road
Wanchai
Hong Kong

Privacy contact: info@clnupdates.com

2. Personal information we may collect

The website may collect your name, job title, company name, company website, business email, phone number, country, city, freight forwarding activities, years in business, current network memberships, membership interests, marketing preference and message content. The hosting environment may also create technical security logs such as IP address, browser information, request time and requested URL.

3. Required and optional fields

On the membership enquiry form, Full Name, Job Title, Company Name, Company Website, Business Email, Phone or WhatsApp, Country, City, Primary Freight Forwarding Activities, Area of Interest, Message and privacy acknowledgement are required. Years in Business, Current Network Memberships and marketing consent are optional. Required information is needed so the CLN team can identify and respond to a genuine business enquiry.

4. Purposes of collection and use

• Responding to enquiries.
• Evaluating membership enquiries.
• Providing requested information.
• Communicating about network activities where requested or consented to.
• Administering existing member requests.
• Maintaining website and email security.
• Complying with applicable legal obligations.

5. Recipients and service providers

Information may be accessed by authorised personnel of RWSolutions Ltd. and by service providers that support website hosting, security, email delivery or professional administration. These providers should receive only the information reasonably necessary for their role. Information may also be disclosed where required by applicable law or a valid legal process.

6. Marketing consent

Marketing communication requires a separate, optional consent. The marketing checkbox is not preselected and is not required to submit a business enquiry. You may withdraw marketing consent by contacting info@clnupdates.com.

7. Retention

Personal information is retained only for as long as reasonably necessary for the relevant enquiry, membership administration, legal obligations, record-keeping and security purposes. Retention periods may vary according to the nature and status of the business relationship.

8. Security

RWSolutions Ltd. uses reasonable administrative and technical measures intended to protect personal information from unauthorised access, loss or misuse. No internet transmission or storage method can be guaranteed to be completely secure.

9. Access and correction

You may request access to or correction of personal information held about you by contacting info@clnupdates.com. The company may need to verify your identity and may respond in accordance with applicable requirements.

10. Cookies and measurement technologies

This production package does not include Microsoft UET, advertising pixels or non-essential analytics scripts. If such technologies are introduced later, this policy and any required consent controls should be updated before activation.

11. Sale of personal information

RWSolutions Ltd. does not sell personal information submitted through this website.

12. Hong Kong privacy framework

This policy has been drafted with reference to the Hong Kong Personal Data (Privacy) Ordinance. It is general website information and is not legal advice.

13. Policy updates

This policy may be updated when the website, business processes or applicable requirements change. The updated date shown above will be revised when material changes are published.